How is the after-hours lead loss estimate calculated?

The calculator multiplies your daily enquiries by the share you say happen outside business hours, by 30 days, to estimate missed enquiries per month. It then applies your typical conversion rate and average customer value to estimate the revenue behind those missed enquiries. It's a directional estimate based on numbers you enter, not a guarantee.

What counts as an after-hours enquiry?

Any question a visitor has about your business - pricing, availability, timings, services - that arrives when nobody on your team is available to answer it: evenings, early mornings, weekends, and holidays.

Does a chatbot actually recover all of this revenue?

No tool converts 100% of missed enquiries into paying customers - some visitors would never have converted regardless. What a chatbot does is answer the question instantly instead of losing the visitor entirely, which recovers a meaningful share of leads that would otherwise go to a competitor who answered first.

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How many leads are you losing after hours?

Move the sliders to match your business. See what unanswered after-hours enquiries are actually costing you every month.

Website enquiries or questions per day20

Phone calls, form fills, or chat messages asking about your services, pricing, or availability.

Share of those that happen after hours45%

Evenings, early mornings, weekends, holidays. Property searches in India run about 65% after hours - most SMB categories are lower.

Your typical enquiry-to-customer rate15%

Out of everyone who asks a question, what share typically becomes a paying customer?

Average value of one customer

₹

First purchase, membership, booking, or consultation fee - whatever a typical new customer is worth to you.

Estimated monthly impact

after-hours enquiries go unanswered every month

Potential customers lost / month 8

Estimated revenue lost / month ₹16,200

Estimated revenue lost / year ₹1,94,400

A FiveMinChat plan starts at ₹499/month. Based on your numbers, capturing just 1 of these missed leads a month would cover the cost.

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Your monthly and yearly revenue at risk
3 practical ways to win after-hours leads back
How a chatbot trained on your website would answer your visitors

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This is a directional estimate based on the numbers you enter, not a guarantee of results. It assumes a share of after-hours enquiries would have converted at your usual rate if someone - or something - had answered them in time.